Netflix is one of the leading OTT platforms in current days. Watching web series, movies on Netflix is always satisfying. Most people prefer to go with Netflix to enjoy entertainment because of its user-friendly interface, vast database, and interesting video content. Overall you can say, Netflix is the powerhouse of entertainment. This platform is designed so that you will hardly face any problems during the streaming of video content. Still, some people recently noticed a weird problem with the Netflix audio and video out of Sync.

Have you ever faced it? Yeah! Definitely, and that’s why you are here now! This audio out of Sync is undoubtedly one of the most annoying issues when watching your favorite web series or Movie. No doubt user can easily resolve this issue, and here in this post you will get eight such methods to resolve this audio out of sync issues but before that its important to know what’s does Netflix say about this issue.

What Does Netflix Say About Its Audio Out-of-Sync Issue?

According to Netflix Help, if any user feels the audio is out of sync with the video, this can usually mean that there is an issue either with the Movie or video you are watching, or maybe there is a problem with your device.

Netflix technical help team usually recommend to restart the device or try to watch other video and see if that works or not.

If you are still facing the same issue even after the restart of your device, what will you do? No need to worry! You will get 8 Methods that will definitely assist you in resolving your Netflix audio out-of-sync issue. 

Fix: Netflix Audio Out of Sync

Try these eight given methods exactly how we described

Netflix Audio Out of Sync
Netflix: Audio Sync Issue

1] Use A Different Browser

Switch your Netflix account from one browser to another can resolve your audio sync issue. If you are using Chrome or any other browser, log out of your Netflix account from the previous browser and log in on other browsers like Opera, Firefox, or Microsoft Edge.   

2] Verify your Internet connection 

It’s highly essential to check your internet connection if you face an audio sync issue on Netflix. Sometimes slow internet speed can cause video lag, which makes the audio out of sync. How to know your connection is slow? Follow the steps properly.

Step 1: You can choose any speed checker to check your internet speed, check whether it’s slow or not.

Step 2: If you find it slower than usual, consider resetting your modem/router hard.

Step 3: If it’s not fixed, try to contact your internet service provider to resolve your slow internet issue.

Step4: After getting the proper internet connection, Open Netflix to check whether the issue is fixed or not.     

3] Restart your computer

Restarting your system can fix your Netflix audio sync issue. This is the simplest but most effective method which Netflix recommends. Follow the steps to restart your computer.

Step 1: Press the Windows button on your keyboard or left-click on the left side bottom corner Windows symbol.

Step 2:  Click on the Power button; it will show you four options, find the Restart button and click on it. The system will automatically restart after this process. 

Step 3: After the system, Restart open Netflix and check whether your issue is fixed or not.     

 4] Turn off HD streaming

Turning off the HD streaming can fix your Netflix Audio sync. Follow the given steps properly to resolve your audio sync issue. 

Netflix 4K Playback Settings
Change HD Video Playback in Account Settings

Step 1: After Login your Account on Netflix, click on your user icon located at the top right corner on Netflix> select Account. 

Step 2: The Account details screen will appear with PROFILE & PARENTAL CONTROLS; you will get your profile and a dropdown symbol there, use the dropdown and click on the change option near the Playback settings. 

Step 3: A screen will appear with Data usage per screen; select the Medium quality > click Save.   

Step 4: Try to loading the same content again to check if it works. If it doesn’t, then try to change the quality to low if it works or not.  

 5] Disable hardware acceleration

Disabling the hardware acceleration is another method you can fix the Netflix audio sync issue. Follow the exact steps given below to get the best result.

Step 1: Click the three dots icon on the top right side corner of Google Chrome browser> open Settings.

Step 2: A new screen will appear; scroll down till the end of the page and click Advanced.

Step 3: It will take you to a new page; find the System section > disable Use hardware acceleration when available by clicking the toggle next to it until it becomes gray.  

Step3: Restart Google Chrome and check if this fixed the issue or not    

The steps are similar for other browsers as well, including Microsoft Edge.

6] Clear Netflix’s Cache from the browser 

Cache clearing may work like a charm for you to fix your Netflix audio sync issue. To clear cache on your system, follow all the exact steps given below.

Step 1: Click the three dots icon in Google Chrome browser’s top right side corner> open Settings. 

Step 2:  It will take you to a new screen; scroll down and find the Privacy and Security section, click the Clear browsing data section.

Step 3: Check on Browsing history and Cookies, and other site data and click Clear data    

7] Update your Windows Software  

Due to outdated windows software, many Netflix users are facing the audio sync issue. Follow the exact steps given below to update Windows Software and resolve the audio sync issue on Netflix.

Step 1: Open Windows Settings (Win + I), Navigate to Update & Security or Windows Update.

Step 3: Click on the Check for updates option. 

Step 3: You will get the notification about the updated files; click installs to update the Windows. 

8] Change Windows Sound Quality Settings 

If none of these solutions have worked for you, try changing the windows Sound Quality setting. Usually, this will be set to 24, 48,000Hz as standard, but the user can adjust it. For the best result, try changing the setting to 16 bit, 192000HZ; this sound setting can fix Netflix audio sync issues on all platforms like Chrome, Firefox, and other browsers. Follow the exact steps to perform this fix.

Step 1: Search for the Control Panel option from the taskbar search option, select Sound, select your sound device with a green tick mark.

Step 2: Right-click on the selected sound device and click Properties; a new window will appear; click on the Advanced tab.

Step 3: Use the dropdown menu below the Default Format to adjust the quality 

Step 4: Select the (16bit 192000 Hz Studio Quality) option and press the OK button.    

Many people face the audio sync issue on Netflix; the reason for them may be the difference. If you are one of them, try all of our methods and check which one works for you. If you have any doubts, feels free to ask us under the comment section.  

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